Recent Posts

Restoring Homes of Roof and Water Damage After Macroburst With 110 MPH Winds Hits Brookfield, CT

5/24/2018 (Permalink)

Storm Damage Restoring Homes of Roof and Water Damage After Macroburst With 110 MPH Winds Hits Brookfield, CT The macroburst that hit the Brookfield area last week had 110 mph winds and caused hundreds of trees to fall on homes.

There is nothing quite like the horrific damage a tornado, or as it turns out we experienced in last weeks storm in New Fairfield and Brookfield, a macroburst. Many of us had never heard of a macroburst, also know as a downburst, prior to several hitting our town. The destruction caused has left many of us stunned and wondering what exactly happened.  

According to The Weather Channel, "A downburst is an area of strong, downward moving air associated with a downdraft from a thunderstorm. As the downdraft impacts the ground, the air is forced outwards in all directions while it also curls backwards. This results in incredible wind damage close to the surface of the ground, as well as horizontal rotation midway up between the ground and the base of the thundercloud."

A macroburst, as we had in Brookfield, is a downburst that is larger than 2.5 miles in radius, can last nearly half an hour and produce wind speeds in excess of 130 mph. According to NOAA, macrobursts can produce wind damage comparable to an EF-3 tornado. We experienced wind speeds of 110 mph in the New Fairfield area.

What we have seen over the past week in homes across CT is devastation worse than any hurricane we can remember in Fairfield County. The wind caused trees to fall on homes, resulting in roof damage. Not only have these residents had a tree fall on their homes, they also had water damage due to the rain having gained entry into their homes.  Some homes that escaped an entire tree falling on them were damaged by the wind tearing off roofing shingles.  We've been busy boarding up broken windows, tarping roofs and restoring homes of water damage.  

Our hearts go out to the residents who have experienced loss due to the storm.  We urge everyone to take a moment to familiarize themselves with these tornado warning safety tips and review them with their families. We hope that our area is not hit again, but it's always good to be prepared for all emergency scenarios.  

SERVPRO of Newtown and Southern Litchfield County is proud to be an active member of this community. We are locally owned and operated, with offices in Brookfield, so we’re already nearby and ready to help residents and business owners with any size cleaning or restoration emergencies.   

Emergency Board Ups and Water Damage Restoration in Bethel, CT

5/16/2018 (Permalink)

Storm Damage Emergency Board Ups and Water Damage Restoration in Bethel, CT On our admin Keri's street in Danbury, CT, a tree blocks the rode after falling on a pickup truck during yesterday's storm.

The storm that hit Connecticut last night has devastated our area. We never think that we can be hit by a tornado in the Brookfield area and this storm caught everybody off guard.  Roads are still closed throughout Fairfield County and trees are down on houses and businesses.

If there is a tree down on your house, or windows blown out from the wind, call us for emergency roofing and tarping. Closing up the roof and any broken windows is the first step to restoring your home. Once we have it secure, we can begin the process of cleaning up damaged materials and possessions, removing the water and restoring your home from water damage. 

We Provide Our Employees With the Highest Level of Mold and Sewage Restoration Training

5/9/2018 (Permalink)

Biohazard We Provide Our Employees With the Highest Level of Mold and Sewage Restoration Training Our manager, Mario, at the IICRC Applied Microbial Remediation Technician Training, furthering his knowledge of mold and sewage restoration.

When you browse through our website, you might notice that our franchise specializes in more than water damage restoration. We also restore homes and businesses of mold, graffiti, biohazard, fire, smoke and soot. We have customers who call us for the commercial cleaning of their carpets and ducts. In an effort to meet the needs of our community, we even have a certified construction crew available to rebuild damaged areas of your home after the restoration is complete. An important factor in the growth of our company and giving our customers the highest level of service is providing our technicians with the necessary training. 

At SERVPRO of Newtown and Southern Litchfield County, we believe that an investment in education for employees is money well spent. Our team participates in IICRC (Institute of Inspection, Cleaning and Restoration Certification) training courses throughout the year. The IICRC sets the standards for the cleaning and restoration industries. The mission of the IICRC is to promote high standards and ethics within the inspection, cleaning and restoration service industries and to advance communication and technical proficiency.   

Two of our production technicians, Mario and Anthony, spent this week at an IICRC training course called The Applied Microbial Remediation Technician training. In this course, the guys received specific training in mold and sewage remediation.  The course covered topics such as containment planning and strategies, microbiology basics, respiratory protection, bird and bat droppings, biocide uses, how to safely work in confined spaces, sampling and more.  It may not sound like fun to most people, but they came back from the course excited about the new information they learned.

Not all restoration companies have the level of training that SERVPRO provides for its crew. When our team arrives at your house or business in response to your call about a mold infestation or sewage backup, their recommendations are based on the knowledge that comes from extensive training and years of experience. A failure to properly remove sewage and mold can create an unhealthy environment in your home.   

Above all else, trust is the most important factor in our business. When you have experienced damage to your home, it's important to know that your restoration company is fully capable and working in your best interest. At SERVPRO of Newtown and Southern Litchfield County, we value doing the job right. We make the investment and take the time to provide continuing education to our employees so that they can best serve you.

If you have a septic backup or mold infestation in your home that requires remediation, give us a call at (203) 743-5362 

Commercial Water Damage Restoration in Fairfield County, CT

4/29/2018 (Permalink)

Commercial Commercial Water Damage Restoration in Fairfield County, CT SERVPRO of Newtown and Southern Litchfied County restores commercial buildings after water damage from rain and flooding.

A look at the coming week's weather forecast for Fairfield County shows four straight days of rain. The team at SERVPRO of Newtown and Southern Litchfield County has seen many springs like this in our 22 years in business. We expect that we will be receiving an influx of calls from commercial property managers and business owners who have experienced flooding this week. Our trucks are stocked and crew members scheduled to respond to your call. Our technicians live locally and are able to respond to your call quickly.

We understand that the longer flood water and rain damage remain untreated at your commercial building, the more extensive the damage will be. When we receive your call, our first step will be to send a technician to your property to inspect and assess the damage.

If the inspection reveals that the water is from floodwater, such as groundwater seeping into a basement, we will create a restoration plan accordingly. Floodwater is considered to be black water because it can contain bacteria and pathogens that are harmful to humans. You will notice that our team will wear protective clothing and masks while removing the water from your property.

In the case of floodwater, any porous contents, such as carpeting and upholstered furniture in a waiting room, is likely to be discarded rather than cleaned to be safe. Our team has years of experience determining what can be salvaged after water damage and can assist you in this process. We offer our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding.

We have the technology to restore contents after water damage, including documents that might be important to your business. We are able to remove water from paper documents via dehumidification, freezer drying, vacuum freeze drying or vacuum thermal drying. 

We know that as a business owner in the Newtown area, you cannot afford to be closed for a lengthy period of time. Your business is our business and we are dedicated to removing the water from your building and sanitizing it as quickly and safely as possible so that you can keep your business running without disruption.

For more information about our commercial water restoration services, please see our brochure. If you have any questions about our water damage restoration services, please call the office at (203) 743-5362.

What Can Be Saved After Water Damage in Your New Milford, CT Home?

4/23/2018 (Permalink)

Water Damage What Can Be Saved After Water Damage in Your New Milford, CT Home? Our floor mat drying system extracts moisture from hard flooring such as wood and tile, allowing the floors to be saved rather than demolished.

Excess water, whether it be from a dishwasher supply line leak, a toilet overflow or a broken pipe, can cause substantial water damage to your home. Not only has a home been affected by flooding, often the contents of a home are damaged as well. SERVPRO of Newtown and Southern Litchfield County crew members assist our customers in determining which of their possessions are salvageable, and which cannot be saved.  

We go through the contents of a home on a piece by piece basis and while each item is a unique case, we do use a few factors to determine whether it gets boxed, sent to our facility for cleaning or put in the dumpster. 

The type of water that has flooded the home is an important factor in determining what stays and what goes. Clean water does not pose as much of a health hazard as potentially contaminated water does. If there is concern that water is contaminated from sewage or chemicals, we are unlikely to suggest it be cleaned. It's not worth the risk.  

Typically, porous fabrics such as mattresses, pillows, carpeting and particle board cannot be salvaged. They absorb water quickly and are breeding grounds for mold spores to grow.  However, there are cases in which we are able to clean area rugs and wood if we are called to the job quickly and the piece has not become oversaturated.  

Our ability to be on the job quickly helps us minimize damage to personal possessions that have water damage. The perfect example of this is wooden furniture. It takes quite a fit of time for it to really absorb and become completely water logged. If you get  personal belongings out of the standing water and begin the drying process right away, you have a good chance of being able to save them. 

The SERVPRO of Newtown and Southern Litchfield County team has the experience in caring for the belongings of your Sandy Hook home. We understand that it can be difficult to part with treasured items, and do our best to help save them. If you experience a flood, calling us immediately at (203) 743-5362 will help minimize the damage. 

Passing The Torch: SERVPRO of Newtown & Southern Litchfield County Under New Ownership

4/18/2018 (Permalink)

Community Passing The Torch: SERVPRO of Newtown & Southern Litchfield County Under New Ownership Greg Geaski, the new owner of SERVPRO of Newtown and Southern Litchfield County

Many of our friends and customers know that we've had some big changes here at SERVPRO of Newtown & Southern Litchfield County over the past few months. After 22 years in business, Ted and Kristen White decided that it was time for a new chapter of their lives and made the decision to sell their franchise to Greg Geaski. Although moving on from the business that they had poured their hearts into for two decades wasn't easy, Ted and Kris felt that the time was right and that Greg was the ideal person to pass the torch to.  

Greg is the owner of two other SERVPRO franchises in Connecticut - SERVPRO of Milford-Orange-Stratford and SERVPRO of Southbury/Torrington.  He has many years in the restoration business and knows firsthand the challenges that home and business owners face in Connecticut.  Over the years, Greg has assembled a fantastic team of talented and highly trained employees who are excited to join the SERVPRO of Newtown & Southern Litchfield County franchise.  Greg and his team are dedicated to giving our customers the highest level of service.

If you stop by or call the office, you may see some new faces but also some familiar ones. Ted continues to work for SERVPRO as a Production Manager and can be found doing what he does best -  helping customers.  Keri is still in the office, bringing her positive attitude to everything she does. Davi, Von, Junior and Tim continue to work out in the field, bringing over 30 years of restoration experience to homes and businesses in the Newtown area.  

We'd like to thank all of the people who have supported our business over the years- whether by sending us a card of thanks, leaving us a wonderful review online or recommending us to your friends and families. When a home or business has been damaged by water or fire, it can be an extremely difficult time for those affected. We are proud to have helped our community for so many years and are confident that we will continue to do so under our new leadership.

Appliance Fires are One of the Leading Causes of Fire Damage in Newtown homes

4/10/2018 (Permalink)

Fire Damage Appliance Fires are One of the Leading Causes of Fire Damage in Newtown homes Dryers are a common cause of house fires in Brookfield. If you have fire damage, call SERVPRO of Newtown & Southern Litchfield County at (203)743-5362

Statistics kept by theNational Fire Protection Agency(NFPA) reveal that there were 501,500 structure fires reported in the U.S. in 2015. These fires resulted in 2,685 deaths, 13,000 injuries, and $10.3 billion in property damage; $7 billion in property losses were caused by home fires. Based on these statistics, a fire was reported every 63 seconds.

Electrical distribution and lighting equipment fires account for 9% of all fires in U.S. households. Knowing which appliances in your household are most likely to cause a fire can help you reduce the chance that it will happen to you.

Dishwashers. If you have ever opened your dishwasher up immediately after the dry cycle is done, you know how hot it gets in there. There are heating elements inside of your dishwasher that dry your dishes. They get a lot of wear and tear as they repeatedly heat up, get wet and cool down. If the element is faulty or has damaged wiring, a fire can easily start.

Many of us don't think to have our dishwashers inspected but it could be a good idea, especially if your house or your dishwasher is more than ten years old.

Dryers. Most of the people I know are aware that the lint trap can be a fire hazard if not cleaned out. The lint can also make its way into the vent and block it so be certain to clean it out fully, each time, including under the lint tray.

If clothing that is contaminated with combustibles like gasoline are put in the dryer, they can start a fire. The same goes for items that contain chemicals that are flammable such as rubber backed rugs or sneakers.

If the exhaust vent for your dryer is improperly installed, blocked or crushed, the inability for heat to escape can cause a fire as well.

Toasters.The toaster is a small appliance that can cause big damage. The cord can become crimped or caught under the element, which can cause it to melt. A failure to clean out the crumb tray is also a culprit in many toaster fires.

With the electricity running to each appliance every day, it's no surprise that fires can occur. In addition to the reasons discussed above, there is also the reality that sometimes a manufacturing fault causes an appliance fire. When it comes down to it, the best thing that you can do to protect your home from fire damage is to only run appliances when you are home. In particular, never run a dryer or dishwasher when you are out and unplug appliances such as the toaster, microwave and coffee maker when not in use. While not all house fires can be prevented, these simple steps can reduce the chance of it happening to you.

Avoid Sewage Backups in Your Newtown, CT Home

4/4/2018 (Permalink)

Biohazard Avoid Sewage Backups in Your Newtown, CT Home SERVPRO of Newtown & Southern Litchfield County is IICRC Certified to clean up septic backups in your home.

Sewage backups are caused by a variety of reasons – from heavy rainstorms to clogs or blockages in the sewer lines. When the sewage system becomes overloaded, the waste can get forced back up through the pipes and into you house, typically though a basement drain or your toilet bowl.  We have even responded to calls from homeowners in which the backup had forced its way through the shower head! Not only does a sewage backup cause your home and belongings to be flooded with smelly waste, it also creates dangerous conditions in your home due to the pathogens and microorganisms present in the water.  

Although not all septic back ups are avoidable, homeowners can take some preventative steps to reduce their risk.   

  1. Properly discard cooking oil and grease - Never wash cooking oil or grease down the drain. Even if rinsed with hot water, grease solidifies once it cools and will accumulate in your drains, drain lines, or the main sewer lines, eventually causing a clog. The same goes with small food scraps, egg shells, coffee grounds, old contact lenses, rocks, hair, or similar items. An old coffee can makes the perfect receptacle for hot grease.  
  2. Flush toilet paper only. The only items you should flush down your toilet are human waste and toilet paper, which is designed to disintegrate quickly. Even items such as paper towels, medicine, wet wipes and feminine products should never be flushed. 
  3. Replace your line with plastic pipes. One of the causes of sewage blockages are tree roots that have snaked their way through the joints and into the line.  Plastic piping, as opposed to clay or cast iron piping (used in older homes) has impervious joints that tree roots cannot penetrate. 
  4. Keep an eye on large trees growing near your sewage lines. Tree roots can cause movement and damage your lines, causing a backup.  

Septic tank waste is considered black water and contains pathogens that are harmful to your health and always requires professional mitigation.  SERVPRO of Newtown and Southern Litchfield County crew is available 24/7 to help. Our IICRC certified specialists will inspect your home, contain the affected area and place it under controlled air flow. Once we have those steps established, we will extract the contaminated floodwater and sanitize your home in accordance with OSHA and health regulations. Our goal throughout the process is to do the job right and make your home safe once again for your family.  

Dishwasher Leaks Cause Water Damage to Newtown, CT Homes

3/28/2018 (Permalink)

Water Damage Dishwasher Leaks Cause Water Damage to Newtown, CT Homes SERVPRO of Newtown & Southern Litchfield County restores homes with water damage after the dishwasher has leaked.

Most busy New Fairfield area families wouldn't get by without their dishwasher. It saves time and thoroughly cleans our dishes, leaving us the time to enjoy life!  

The downside of dishwashers is that they contribute to a significant amount of water damage due to appliance failure in homes.  Dishwasher leaks can cause water damage that often goes unnoticed for long periods of time. Water seeping out of the dishwasher door is obvious however chronic leaks may occur beneath the unit. These leaks slowly rot the wooden subfloor and create the perfect environment for the growth of toxic mold.    

There are a few primary causes of dishwasher leaks that you should be aware of.   

Leaky Door Seal  

The seal around the dishwasher door may eventually fail due to wear and tear or accumulation of soap residue or food particles. This is an obvious leak as you’ll notice water pooling on the kitchen floor in front of the unit after every dishwasher cycle. Cleaning  the door seal and corresponding surface on the unit with white vinegar is worth a try however if excess wear or other physical damage is present, seal replacement will be necessary.  

Defective Water Valve  

If you remove the kick plate of the dishwasher and look underneath the unit, you will see where the water hose connects. Usually, leaks will be seen as a slow drip. You will often be able to see rust or mineral residue encrusting the valve. Valve replacement is the only option.  

Worn Pump Seals  

The drain pump that removes water from the dishwasher incorporates rubber seals around a metal shaft. As these seals wear over time, water may begin to drip from the pump housing. Often times, leakage only occurs while the drain pump is running, so looking under the dishwasher when the unit is off or not running in drain cycle may fail to pinpoint the drain pump as the source of water leakage. Rebuilding or replacing the pump is required to stop leakage.  

Doing an annual check of your dishwasher for signs of deterioration or leaks will help avoid water damage in your home.

Call SERVPRO of Newtown & Southern Litchfield County at (203) 743-5362 if you spot water or mold damage in your kitchen. 

Hidden Pipe Leaks Cause Water and Mold Damage to Bethel, CT Homes

3/22/2018 (Permalink)

Water Damage Hidden Pipe Leaks Cause Water and Mold Damage to Bethel, CT Homes One sign of a leaky pipe is discoloration and warping of your kitchen cabinets. Leaky pipes cause water and mold damage to Newtown homes.

In our years in the water damage restoration industry, we have seen many causes of water damage - from toilet overflows to burst pipes to roof leaks.

Leaky pipes are the cause of many calls to our office. They are often hidden behind walls and cabinets and not discovered until the damage is widespread. Because of this, a pipe leak can cause a considerable amount of damage as the water becomes absorbed into walls, carpeting and ceilings. If allowed to leak long enough, a pipe can damage wood support beams and cause structural issues to a home.

There are some signs of a leaky pipe that you can be on the lookout for that will help you deal with the water damage before it becomes a major issue.  

  1. A musty smell. A home should not have a musty smell. If you notice an odd smell that doesn't go away after cleaning the area, it's possible that there is water or mold in your walls that are causing this. 
  2. Lifting or buckling of floors. If you notice your vinyl floors lifting at the corners or your wood floors or tiles buckling, it's possible that water is seeping in from the edge (particularly if it is in a kitchen or bathroom)
  3. Warping or discoloration of your cabinets. Check under the sink in your kitchen and bathroom. If there is any warping of the wood or staining from water, it's possible there is a leak that is allowing water to drip behind and can be causing mold to grow behind the cabinets.
  4. Peeling wall paint or  wallpaper. When your walls have absorbed too much water from a pipe leak and reached a saturation point, the wallpaper and paint will begin showing signs of damage. 
  5. Water stains on your ceiling. This is a telltale sign that there is leaking going on - whether from a toilet overflow or a bathroom sink pipe leaking. 

While it may be tempting to ignore a minor sign of water damage such as a small stain on a ceiling, keep in mind that the problem will not resolve itself. Allowed to continue, your leak go from a little problem to a big one. The moisture present will also allow mold to grow, which will require a secondary restoration treatment. 

If you see any of these signs of water damage in your home,  call SERVPRO of Newtown and Southern Litchfield County at (203) 743-5362.

We have the experience and training to make it "Like it never even happened."