Before

After

Toilet overflow in Bethlehem, CT

Homeowners in this Bethlehem, CT residence came home to discover a toilet had overflowed, causing contaminated water to flood the house.

When there is water damage in a house, it is categorized by the level of contaminants in the water. Water from an overflowing toilet would usually be categorized as a level 2. It is referred to as  "grey water", containing a  significant degree of chemical, biological or physical contaminants and causes discomfort or sickness when consumed or even exposed to. In the case that a toilet has backflowed from beyond the toilet trap, it is  considered black water contamination.

The SERVPRO of Newtown and Southern Litchfield County crew responded to the flood. The remediation required the removal of  a significant amount of  flooring and walls. We dried the home out and sanitized it, leaving it ready for a contractor to come in and rebuild.