Recent Posts

Why Us?

5/19/2022 (Permalink)

Group of people at a party Our teamis comprised of a good people who have been at this for a long time!

What makes SERVPRO of Newtown and Southern Litchfield County different from the other guys?

We are locally owned by Greg Geaski, who also owns SERVPRO of Milford-Orange-Stratford and SERVPRO of Southbury/Torrington. Greg is a Connecticut native who has lived here his entire life and is part of our community. Greg has made his commitment to the community and customer satisfaction the cornerstone value of this franchise.

When a leader has a clear focus and commitment, the people he hires will also. Our property managers, office staff and technicians are all held to a high standard of accountability and reliability and are expected to give 100% on every job.

Our team meets (and often exceeds!) that expectation. Our customers often let us know how impressed they are with the level of service and attention to detail that they have received.

“I wanted to tell you that we are impressed with how our belongings were cleaned, packed, labeled and returned to us. Everything is so carefully packed. The men who delivered our things to us were very helpful and conscientious as well"

“Eric did an excellent job and we were very pleased. Wanted to thank him again!”

“I want to thank you and your team for coming to our rescue after our sewer pipe broke in the basement. You and your team have gone above and beyond the call of duty. Tim cleaned and cleaned and cleaned, never complaining using his sense of humor to help me through. The care he used cleaning and saving my Mom's ceramic Christmas decorations that are irreplaceable to me were as if they were his own Mom's treasures. Everyone on your staff has been helpful and caring right down to your secretaries.”

Our goal is 100% customer satisfaction and we stand by that.

We know that Brookfield area home and business owners have a choice when they have a mold, fire or water disaster.  A Google search will reveal a dozen companies trying to sell their restoration services. Our reputation as a local company who will not consider the job complete until our customers are satisfied is what makes us stand out among the rest. What you will find sets us apart is that if a customer has a concern, we will work with them to make sure any problems are resolved.

The SERVPRO of Newtown and Southern Litchfield team has specialized training and over 30 years of experience in storm damage restoration, water damage restoration, fire damage restoration, mold remediation, commercial services and duct cleaning services.

Call us at (203)743-5362 if you need restoration or cleaning work done in your Bethel area home.

Water Damage Clean Up for Your Commercial Property

5/4/2022 (Permalink)

When a water or mold emergency strikes your Bethel, CT area business, time is paramount in keeping your financial losses down and eliminating the need of having to close your doors for a lengthy period of time.

SERVPRO of Newtown and Southern Litchfield County has serviced many local businesses over the past twenty years. Our team has the experience to get the job done fully and efficiently so that disruption to your business is minimal.

Whether it be a Newtown plaza in which mold behind a shared wall affected two businesses,  a new big box store in New Milford with water damage due to a construction mishap or an apartment complex in Brookfield where a kitchen sink leak damaged 4 apartments, our team is trained and equipped to mitigate the damage. 

Call SERVPRO of Newtown and Southern Litchfield County immediately  if your business experiences a sewage leak, oil spill or burst pipes. Our crew will be on the job and working hard so that your business can keep its doors open. 

Is everything destroyed when you have a flood?

4/27/2022 (Permalink)

Excess water, whether it be from a hurricane, frozen pipes after a snowstorm or seepage into a basement after heavy rains, causes more than structural damage.  Not only has a home been affected by flooding, often the contents of a home are damaged as well. SERVPRO of Newtown and Southern Litchfield County crew members assist our customers in determining which of their possessions are salvageable, and which cannot be saved.  

We go through the contents of a home on a piece by piece basis and while each item is a unique case, we do use a few factors to determine whether it gets boxed, sent to our facility for cleaning or put in the dumpster. 

The type of water that has flooded the home is an important factor in determining what stays and what goes. If there is concern that water is contaminated from sewage or chemicals, we are unlikely to suggest it be cleaned. It's not worth the risk.  

Typically, porous fabrics such as mattresses, pillows, carpeting and particle board cannot be salvaged. They absorb water quickly and are breeding grounds for mold spores to grow.  However, there are cases in which we are able to clean area rugs and wood if we are called to the job quickly and the piece has not become oversaturated.  

Our ability to be on the job quickly helps us minimize damage to personal possessions that have water damage. The perfect example of this is wooden furniture. It takes quite a fit of time for it to really absorb and become completely water logged. If you get personal belongings out of the standing water and begin the drying process right away, you have a good chance of being able to save them. 

The SERVPRO of Newtown and Southern Litchfield County team has the experience in caring for the belongings of your Sandy Hook home. We understand that it can be difficult to part with treasured items, and do our best to help save them. If you experience a flood, calling us immediately at (203) 743-5362 will help minimize the damage. 

Three Words.

3/28/2022 (Permalink)

Why choose SERVPRO of Newtown and Southern Litchfield County when you have damage to your home or business? Well, there are tons of reasons why we stand above other restoration companies but we've narrowed it down to 3 words. 

1. Experience

In our decades in business, we have seen most water, fire and mold situations that exist. We've worked on jobs that many other area restoration companies have never experienced. When your life and business are being disrupted by damage, you don't need to be dealing with a contractor who is monkeying around, not sure how to deal with a particular problem. We've been there and done that.  

2. The Expertise

We have the training on how to do things, and how to do them the most efficient and effective way.  Our team is trained by the SERVPRO national system as well as the IICRC. That, along with on the job training by some really knowledgeable guys, gives our technicians the tools to do the job right.

3. The Equipment

We have equipment that we own that can get the job done. We have invested in the tools needed for all situations - whether that is a small home fire or a 20,000 foot warehouse flood. You won't find us scavenging around to get machines to run in your home. 

What more could you ask for?

Oh, yeah, we're also known for being super friendly and quick to respond when asked a question. Folks tend to like that :)

With the arrival of spring, flood damage calls are increasing

3/8/2022 (Permalink)

Spring showers bring May flowers. Sometimes these showers also bring floods that can cause water and mold damage to your home.  Quick action is the key to limiting damage if you have flooding. Here are some actions that can prevent mold from growing in your Bethel home. 

  1. Protect your belongings – remove light furniture and upholstered items as well as other items that are susceptible (cardboard boxes, carpets and other porous items) from the affected area. 
  2. Remove as much water as possible using a wet/dry vacuum. 
  3. Use fans to circulate the air and speed up the drying process. A good rule of thumb is to run the fans for an additional week after the area appears dry. 
  4. A dehumidifier can be used as well to remove excess moisture and dry out the room. 

Water damage can easily be hidden underneath rugs or carpet, so be sure to give your home a thorough inspection if you suspect water damage. Although carpets can be steam cleaned, they are tough to treat and padding typically cannot be saved. 

If you do have wall to wall carpeting in your basement that has gotten wet from flood water, give SERVPRO of Newtown and Southern Litchfield County a call at (203) 743-5362. We are an IICRC trained mold and water mitigation company and have the tools and expertise to treat your Brookfield home for damage.

Little Refrigerator Leaks Can Cause Big Damage

3/8/2022 (Permalink)

Your refrigerator operates 24-7 and is one of the hardest working appliances in your home.

Because  most homeowners do not inspect their refrigerators and leaks are often hidden behind the large appliance, a breakdown or leak that causes water damage can come as a surprise.

Refrigerator leaks are most often a result of a faulty or broken ice maker or water line. While these can suddenly burst, they often present as a slow leak, causing water damage to the walls and floor over the course of time.

Preventative measures include inspection of the area behind your fridge and the hoses. Look for any signs of deterioration of the lines, hard water deposit buildup, water damage and mold on the walls and floor. You can also look at the flooring from below- your basement can often show evidence of a leak. Installing a braided stainless steel hose will reduce your risk of a water line break as well.

The crew at SERVPRO of Newtown and Southern Litchfield County has cleaned up water damage from brand new as well as old refrigerators.

A refrigerator water line leak can happen to anyone.

If you have a leak, call us at (203) 743-5362 for immediate water damage restoration service.

Commercial Property Damage Restoration Services Available

2/28/2022 (Permalink)

When you own a business, you know the unexpected can occur. While you can't control everything that happens, you can have a plan in place for most events. Having a commercial restoration company on standby helps businesses to control the impact of fire damage and water damage.

When looking for a restoration company, keep the following criteria in mind. 

EFFICIENCY:  The key to getting back in business is swift action. Look for a company that has the staff and experience to get your business up amd running quickly.  You can't afford to be dealing with a slow moving restoration company. 

AVAILABILITY:  Does the company have staff on call during the weekends and on holidays?  What about nights? The company you hire needs to be ready to respond no matter what time and what day.

COMMUNICATION:  Is there a contact person you will have access to throughout the restoration process?Because of the resulting disturbances that come with damages resulting from flooding, leaks, and fire outbreaks, easy communication is key. 

SERVPRO of Newtown and Southern Litchfield County is the areas leading commercial property damage restoration company for a reason. We are first to respond, our production managers are always available to answer questions- whether short or long, and we know that time is of the essence when getting your business back up and running. Give us a call to discuss how we can help. 

Spring is Just Around the Corner

2/22/2022 (Permalink)

Spring is just around the corner!

One of the best ways to start off the new season, other than stepping outside and feeling the warmth, is spring cleaning.  Everything has a way of becoming dusty, grimy and cluttered in the winter. It's the perfect time to give your Newtown area business a good cleaning and SERVPRO of Newtown and Southern Litchfield County can help!   

Carpet  Cleaning: We offer commercial carpet cleaning that effectively removes all of the salt, snow and dirt that has been tracked in over the winter months. Experts recommend that having them professionally cleaned every 12 months extends the life of your carpeting.  

Upholstery Cleaning: We can also clean the upholstery in your New Milford office. Have the chairs in your waiting room been sat on for years without being cleaned? Is the office looking a bit dingy? We can remove soil and stains from upholstered furniture and give it new life this spring! If your business has drapery, SERVPRO of Newtown and Southern Litchfield County has an exclusive process of dry cleaning draperies so that there is no shrinkage or damage to the material. 

HVAC and Air Duct Cleaning: Have your HVAC system and air ducts inspected and cleaned prior to turning on the air conditioning for the summer. Our crew cleans your system to remove dust, pollen, odors, dirt and debris as well as other contaminants. Cleaning extends the life of your equipment and gives you, your employees and your customers cleaner air to breathe.  

Industrial Kitchen Cleaning: Your Bethel restaurant has worked hard over the winter! While your kitchen staff does a fantastic job cleaning on a day to day basis, we have the training and equipment to degrease and sanitize your industrial kitchen. Have our crew come in and give the kitchen the cleaning it deserves with a top to bottom scrub down. We clean and sanitize freezers, refrigerators, ovens and ranges. Our team can clean your hard to reach places, such as high ceilings and light fixtures.  

Get your Fairfield County business ready for spring with a call to SERVPRO of Newtown and Southern Litchfield County at (203) 743-5362.

We will come out and get you ready for another successful year!

We Love to Hear From You!

2/7/2022 (Permalink)

SERVPRO of Newtown and Southern Litchfield County responds to hundreds of jobs each year. Whether it be a burst pipe, a kitchen fire or mold found in the basement, most of our customers are dealing with a stressful situation and trust us to be the experts who can help them out. For our customers, having their home and belongings destroyed is a traumatic experience. The opportunity to come into a home in need with the knowledge, equipment and skilled workers required to repair the damage is greatly rewarding to us. 

The best part of our jobs is when we get feedback from our customers letting us know how we have helped them.

We've recently heard from a few customers on Google and want to say a big thank you for their words!

"They were amazing I had water damage during the holidays, crews were professional, pleasure to deal with, I had three rooms in my home with water damage and you would never know they were even here working . The Production Manager keep me up to date with eveything going on and even with dealing with the insurance adjusters. Plus they helped with the reconstruction after as well. I would highly recommend them for any type of damage to your home." - Andre

"What a fantastic company to work with Danielle and Junior make the process run smooth when hard times hit. I would have lost my mind if it not for them. Everyone I interacted with was professional and also very caring. Junior is very knowledgeable and very accessible when questions came up. Keep up the excellence! You are true rock stars!" - Brian

"We had a leak in our dining room which resulted in ceiling and floor damage. The entire room needed to be gutted and re done. SERVPRO was fast and efficient. They came in and gutted the room in a couple of days and prepared it for the renovation. It was a whirlwind of activity. They made it easier for us as they have the process down pat. For the reno they sent a representative (Brenda) to help us through all the details. It was like having a personal assistant. Once the insurance money came they sent Santiago and his team to redo the room. They were actually fun and very upbeat. Santiago pays attention to detail and made sure we were happy throughout the process. They did a great job and it looks like a brand new room now. Super happy with their service. " - Loralie

Have you had a great experience with our team? Let us know on Google or Facebook!

It makes our day to hear your feedback!

Watching the Clock

1/25/2022 (Permalink)

If your New Milford home has experienced water damage, whether from a pipe burst, an appliance line leak or a flooded basement, calling a restoration company immediately will reduce the damage to your home and possessions.  The sayings "time is of the essence" and "there's no time to waste" are applicable here. The longer that your home is left untreated, the greater the effects of the water damage will be.  

What might appear as a water stain in the morning could progress to the ceiling having fallen on your couch by noon.  Once wet, sheetrock can quickly deteriorate and fall to pieces. As time passes after a water damage event, the flooding can cause your porous furnishings such as carpeting, mattresses and furniture to become water logged, rendering them unsalvageable. Home insulation and carpet padding also retain moisture.  Electronics are susceptible to internal degradation from the moisture in the air.  When treated quickly, wood and laminate flooring can often be saved using our floor mat system however if left to penetrate and go beneath the wood to the subfloor, this option is unlikely. 

Secondary water damage issues can also arise if restoration is delayed. What may have entered your home as clean water, such as an ice dam melting through your ceiling or water from a faucet leaking, may become contaminated and change to gray or black water, which can be a health concern and require a higher degree of handling. The growth of mold spores is also a concern when a home has had flooding that goes untreated.  

Upon arrival to your home after we receive your call, one of the SERVPRO of Newtown and Southern Litchfield County estimators will assess the damage. If you have not yet determined the cause of the water damage, their first course of action will be to do so.  Our technicians use a variety of tools such as moisture readers and sensors, probes and infrared technology in their evaluation. This, coupled with decades of experience and the highest level of industry training, gives them an accurate picture of the situation.  

Typically, our first course of treatment is to remove any standing water from your home using water extractors, submersible pumps, dehumidifiers and air movers. If necessary, we will order dumpsters to be brought to your home for the disposal of unsalvageable personal items and structural materials such as flooring, carpeting and wallboard. Our crew may also move household belongings from your home to our storage facility while your home is being cleaned. They may also restore some items such as furniture, area rugs, and photos off site.  Throughout the process, our office staff will communicate with your insurance company to address any concerns and gain approval for planned restoration work.  

After we have removed the excess water from your home, we begin sanitizing it. We use both wet and dry cleaning methods to remove dirt and pollution from the carpets, walls, furniture, baseboards, appliances and pieces of furniture that were affected by the water.  Industrial air scrubbers, which clean the air by passing it through special filters, remove any contaminants from the air of the home.  Our crew uses antibacterial and antimicrobial treatments to sanitize and disinfect any contaminated items and deodorization to eliminate any odors

Once your home is dry, clean and restored, we are able to bring your household items back, have the dumpsters removed and move our equipment out.  Although each water damage restoration job we encounter is unique, our essential approach is consistent. At SERVPRO of Newtown and Southern Litchfield County, our goal is to arrive at your home and begin the water damage process quickly after receiving your call, restore it professionally and thoroughly and help you get back to normalcy.  If you experience water damage in the Newtown area, call our office at (203) 743-5362. We are available 24 hours a day and have staff ready to respond to your call.