Recent Posts

Air Conditioning Duct Cleaning for Commercial Properties

5/7/2021 (Permalink)

Yippee! It's springtime and we have already had some warm days here in the Brookfield, CT area. We hope that you have had the chance to spend time in the sun and appreciate the flowers that are popping up.  Along with enjoying the beaches and parks, the warm weather means most of us will be turning on our air conditioning.  In this blog post, we bust some of the myths associated with air conditioning in the home. 

MYTHTurning the AC off during the day or when you are not home will lower your electric bill.  

FACT: Re-cooling a hot home uses more energy than running the AC consistently.  

MYTH: Ceiling Fans help cool the air and you should leave them running when you are not in the room.  


FACT: Fans don't cool air - they move the air and cool people. Use ceiling fans when you're in the room, but turn them off to save electricity when you leave. 

MYTH: You should turn the temperature down to a very low temperature to speed up cooling. 

FACT: It takes the same amount of time to reach a desired temperature regardless of how low you set it.  

MYTH: It's a waste of time and money to have your air conditioner serviced. 

FACT: Regular service can keep your unit running smoothly and efficiently. When technicians come out to service your A/C unit, they’re doing a full checkup of the system – making sure coils and filters are clean, looking for leaks, and double checking that parts aren’t on the verge of wearing out.It also provides an opportunity to catch problems that might have developed over the winter, such as leaks or wear that can cause water or mold damage to your system.  

Get ready for the warm weather and call SERVPRO of Newtown & Southern Litchfield County at (203) 743-5362 to have your ducts cleaned this spring.

Did Flooding Leave You With A Wet Couch?

4/29/2021 (Permalink)

living room flooded with water Not every wet couch can be saved, but in many cases of flooding , we can help!

When in a coastal area such as ours, flooding is a concern during storms. Not only does flooding impact the structure of your home or business  but also the contents such as furniture, carpeting and electronics. Mitigating the contamination quickly and correctly is key in keeping your home and family safe. It is essential to clean everything touched by floodwater to stop harmful bacteria, fungi, and viruses from growing in your home.

When flooding occurs, upholstered furniture often requires additional sanitization. Rather than a traditional furniture cleaning,  agitating the surface and applying a shampoo solution is crucial to best cleaning the surface of soft furniture affected by floodwater.  SERVPRO’s Showcase Premier Cleaning is the most thorough cleaning method in the industry, employing the use of extraction equipment rather than towel drying the furniture surface to ensure a more thorough clean.

If your home or business has a wet couch due to flooding, the SERVPRO of Newtown & Southern Litchfield team is here to bring it back to safe, clean and comfortable condition.

3 Reasons Why

4/14/2021 (Permalink)

1. 24 Hour / 365 Days a Year Emergency Response

The key to controlling water damage and recovery costs? Quick action. The rapid response and training of the SERVPRO of Newtown and Southern Litchfield County helps limit damage and gets your facility back in operation quickly. We have teams on call around the clock in order to be available as soon as possible when you need us. 

2. Reduced Recovery Time

When storm,  fire, water or mold damage strikes a commercial facility, it affects everyone – the owner,  the management team, employees, tenants, and even customers. In a business, even what might seem like a small disaster, such as a stove fire or toilet overflow, can lead to a big inconvenience.

We know that every minute counts. Because we arrive quickly, and equipped ready to start the mitigation process immediately, the amount of time it takes to get your business back up and running is reduced. 

3. The SERVPRO Nationwide Large Loss Response Team

With SERVPRO, you get the best of both worlds - we are a locally owned and operated franchise that also has access to the SERVPRO system has a nationwide Large Loss Response Team in the event of a large scale loss. 

Each of SERVPRO’s over 1,900 nationwide franchises is independently owned and operated by trained professionals committed to providing the highest level of emergency cleanup and restoration services and customer satisfaction. What this means to you, the commercial property owner or manager, is if you experience a water damage event, the SERVPRO of Newtown and Southern Litchfield County professionals will provide quality service 24 hours a day, 365 days a year.

How Much Does Water Damage Restoration Cost and Other Top Questions.

3/23/2021 (Permalink)

When we receive a call from a homeowner who has had flooding in their home, these are the most common questions that we are asked.

How much does will my water damage restoration cost? 
Unfortunately, we cannot give an estimate on water damage restoration over the phone. However, we do provide you with a professional estimate after inspecting your home. Some of the factors that affect the restoration estimate are the length of time that the restoration will take, the equipment needed, the man hours required, any barriers or containment that might be needed and whether any demolition or removal of wet materials is required.

Will my claim be covered under my insurance policy?

Although we see hundreds of claims and might have a good idea of whether your water damage will be covered, only your insurance agent can answer that question.  Our office staff is very experienced in interacting with insurance adjusters and will work directly with your provider including submitting documentation.

What products might you be spraying in my home? 
When necessary, we may use SERVPRO's proprietary decontamination products on affected areas. This reduces that likelihood of microbial growth and sanitizes your home.  The most common product that we use is SERVPRO Oxide, an EPA registered chlorine dioxide based disinfectant and stabilizer. Our homeowner's appreciate that this product is safe for use on all surfaces and is not harmful to people or their pets.

Can I remain at home during the drying process?
The majority of our customers are able to stay in the home during restoration. There are cases in which the home is deemed hazardous due to toxic conditions, a lack of heat or structural damage. In these cases, your insurance company might pay for you to be temporarily relocated. 

How quickly can you get here? 
On average, we can have a team equipped and ready to begin the recovery process on your home within 2 hours of your call. 

How quickly does mold begin to grow after a flood?
Mold can start to grow within 24 hours, which is why it is important to get the water damage restoration process started asap. 

Do you have any other questions about the water damage restoration process? Give our office a call at (203) 743-5362

Flooding in Your Basement? We Can Help!

3/15/2021 (Permalink)

Spring showers bring May flowers. Sometimes these showers also bring floods that can cause water and mold damage to your home.  Quick action is the key to limiting damage if you have flooding. Here are some actions that can prevent mold from growing in your Bethel home. 

  1. Protect your belongings – remove light furniture and upholstered items as well as other items that are susceptible (cardboard boxes, carpets and other porous items) from the affected area. 
  2. Remove as much water as possible using a wet/dry vacuum. 
  3. Use fans to circulate the air and speed up the drying process. A good rule of thumb is to run the fans for an additional week after the area appears dry. 
  4. A dehumidifier can be used as well to remove excess moisture and dry out the room. 

Water damage can easily be hidden underneath rugs or carpet, so be sure to give your home a thorough inspection if you suspect water damage. Although carpets can be steam cleaned, they are tough to treat and padding typically cannot be saved. 

If you do have wall to wall carpeting in your basement that has gotten wet from flood water, give SERVPRO of Newtown and Southern Litchfield County a call at (203) 743-5362. We are an IICRC trained mold and water mitigation company and have the tools and expertise to treat your Brookfield home for damage.

With Spring Rain Comes Flooding at Newtown Commercial Properties

3/10/2021 (Permalink)

A look at the coming week's weather forecast for Fairfield County shows four straight days of rain. The team at SERVPRO of Newtown and Southern Litchfield County has seen many springs like this in our 22 years in business. We expect that we will be receiving an influx of calls from commercial property managers and business owners who have experienced flooding this week. Our trucks are stocked and crew members scheduled to respond to your call. Our technicians live locally and are able to respond to your call quickly.

We understand that the longer flood water and rain damage remain untreated at your commercial building, the more extensive the damage will be. When we receive your call, our first step will be to send a technician to your property to inspect and assess the damage.

If the inspection reveals that the water is from floodwater, such as groundwater seeping into a basement, we will create a restoration plan accordingly. Floodwater is considered to be black water because it can contain bacteria and pathogens that are harmful to humans. You will notice that our team will wear protective clothing and masks while removing the water from your property.

In the case of floodwater, any porous contents, such as carpeting and upholstered furniture in a waiting room, is likely to be discarded rather than cleaned to be safe. Our team has years of experience determining what can be salvaged after water damage and can assist you in this process. We offer our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding.

We have the technology to restore contents after water damage, including documents that might be important to your business. We are able to remove water from paper documents via dehumidification, freezer drying, vacuum freeze drying or vacuum thermal drying. 

We know that as a business owner in the Newtown area, you cannot afford to be closed for a lengthy period of time. Your business is our business and we are dedicated to removing the water from your building and sanitizing it as quickly and safely as possible so that you can keep your business running without disruption.

For more information about our commercial water restoration services, please see our brochure. If you have any questions about our water damage restoration services, please call the office at (203) 743-5362.

Spring is Coming! Think Clean.

3/1/2021 (Permalink)

Spring is just around the corner!

One of the best ways to start off the new season, other than stepping outside and feeling the warmth, is spring cleaning.  Everything has a way of becoming dusty, grimy and cluttered in the winter. It's the perfect time to give your Newtown area business a good cleaning and SERVPRO of Newtown and Southern Litchfield County can help!   

Carpet  Cleaning: We offer commercial carpet cleaning that effectively removes all of the salt, snow and dirt that has been tracked in over the winter months. Experts recommend that having them professionally cleaned every 12 months extends the life of your carpeting.  

Upholstery Cleaning: We can also clean the upholstery in your New Milford office. Have the chairs in your waiting room been sat on for years without being cleaned? Is the office looking a bit dingy? We can remove soil and stains from upholstered furniture and give it new life this spring! If your business has drapery, SERVPRO of Newtown and Southern Litchfield County has an exclusive process of dry cleaning draperies so that there is no shrinkage or damage to the material. 

HVAC and Air Duct Cleaning: Have your HVAC system and air ducts inspected and cleaned prior to turning on the air conditioning for the summer. Our crew cleans your system to remove dust, pollen, odors, dirt and debris as well as other contaminants. Cleaning extends the life of your equipment and gives you, your employees and your customers cleaner air to breathe.  

Industrial Kitchen Cleaning: Your Bethel restaurant has worked hard over the winter! While your kitchen staff does a fantastic job cleaning on a day to day basis, we have the training and equipment to degrease and sanitize your industrial kitchen. Have our crew come in and give the kitchen the cleaning it deserves with a top to bottom scrub down. We clean and sanitize freezers, refrigerators, ovens and ranges. Our team can clean your hard to reach places, such as high ceilings and light fixtures.  

Get your Fairfield County business ready for spring with a call to SERVPRO of Newtown and Southern Litchfield County at (203) 743-5362.

We will come out and get you ready for another successful year!

How is Your Commercial Property at Risk?

2/16/2021 (Permalink)

The relationship with a restoration company for commercial property owners is an important one.

When water damage strikes a business, it’s vital for the owner to have a restoration company that they know is locally owned, reliable and trustworthy come mitigate the damage. Whether you manage an apartment complex or own a local store, you need a quick and professional clean up so that your business is minimally impacted.

You never know when water damage will occur. Yes, flooding after a storm or during the spring snow melt is common source of water damage however you would be surprised at some other causes of water damage in Connecticut businesses.

Malfunctioning sprinkler systems.

We frequently receive calls from owners of commercial properties- from warehouses to nursing homes- in which the sprinkler system has gone off and flooded the building. This can be caused by a faulty sensor, broken thermal element or sprinkler head and allow thousands of gallons of water to flood the structure and cause substantial damage.

Damaged appliances and equipment.

In particular, restaurants, hotels  and catering facilities are susceptible to water damage due to a broken appliance however this can pertain to any commercial property that has appliance. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.

Backed up sewer lines.

This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, the potential dangers of the contaminated, or "black", water. Black water can have negative health consequences to residents and employees as well as and damage the structure and contents of your building. 

Broken pipes.

Whether it’s a simple crack from the aging process or a frozen pipe that freezes, commercial properties are just as at risk of widespread damage from a broken pipe as residential properties are.

If you own a commercial property in Litchfield County and have water damage, call us as soon as possible at (203) 743-5362 for immediate service.

Ways to Avoid a Sewage Backup in Your Newtown Home

2/8/2021 (Permalink)

Sewage backups are caused by a variety of reasons – from heavy rainstorms to clogs or blockages in the sewer lines. When the sewage system becomes overloaded, the waste can get forced back up through the pipes and into you house, typically though a basement drain or your toilet bowl.  We have even responded to calls from homeowners in which the backup had forced its way through the shower head! Not only does a sewage backup cause your home and belongings to be flooded with smelly waste, it also creates dangerous conditions in your home due to the pathogens and microorganisms present in the water.  

Although not all septic back ups are avoidable, homeowners can take some preventative steps to reduce their risk.   

  1. Properly discard cooking oil and grease - Never wash cooking oil or grease down the drain. Even if rinsed with hot water, grease solidifies once it cools and will accumulate in your drains, drain lines, or the main sewer lines, eventually causing a clog. The same goes with small food scraps, egg shells, coffee grounds, old contact lenses, rocks, hair, or similar items. An old coffee can makes the perfect receptacle for hot grease.  
  2. Flush toilet paper only. The only items you should flush down your toilet are human waste and toilet paper, which is designed to disintegrate quickly. Even items such as paper towels, medicine, wet wipes and feminine products should never be flushed. 
  3. Replace your line with plastic pipes. One of the causes of sewage blockages are tree roots that have snaked their way through the joints and into the line.  Plastic piping, as opposed to clay or cast iron piping (used in older homes) has impervious joints that tree roots cannot penetrate. 
  4. Keep an eye on large trees growing near your sewage lines. Tree roots can cause movement and damage your lines, causing a backup.  

Septic tank waste is considered black water and contains pathogens that are harmful to your health and always requires professional mitigation.  SERVPRO of Newtown and Southern Litchfield County crew is available 24/7 to help. Our IICRC certified specialists will inspect your home, contain the affected area and place it under controlled air flow. Once we have those steps established, we will extract the contaminated floodwater and sanitize your home in accordance with OSHA and health regulations. Our goal throughout the process is to do the job right and make your home safe once again for your family.  

We are Ready to Help After Snow Storms

2/2/2021 (Permalink)

Although the winter has been a relatively mild one here in Connecticut,  the past two weeks have brought freezing temps and a snowstorm that reminded us that we do live in New England, after all. This past week, our team has received a high volume of calls from customers who had water damage to their homes and businesses due to frozen pipes bursting.  We've been kept busy drying out homes and providing emergency generators to heat homes that required it during restoration.  Heavy snow on roofs created ice dams, which caused even further water damage to structures from ceiling leaks in our area.  Heavy tree limbs break and cause damage to roofs.

We can only hope that the winter calms once again and we will soon be seeing signs of spring. However, if February turns out to be a beast, our team is on call and ready to help.